Privacy Policy

This Privacy Policy describes how Mattguards collects, uses, and discloses your personal information when you visit or make a purchase from our website.

Contact Us

If you have any questions about this policy, need more information about our privacy practices, or wish to file a complaint, you can reach us at:

Email: mattguardsglobal@gmail.com
Phone: +91 9205474658
Address: Sohna-Mandkola Rd, Indari, Atta, Haryana – 122103

Collecting Personal Information

When you visit our website, we collect certain information about your device, how you interact with our site, and details needed to process your purchases. We may also collect additional information if you reach out to our customer support team.

In this policy, we refer to all data that can identify you as “Personal Information.” Below are the types of information we collect and why:

1. Device Information

  • Purpose: To ensure the site loads correctly for you, and to analyze usage for improving performance.
  • Source: Automatically collected using cookies, log files, web beacons, tags, or pixels.
  • Personal Information collected: Browser version, IP address, time zone, cookie data, pages or products viewed, search terms, and how you interact with the site.

2. Order Information

  • Purpose: To provide products/services, process payments, arrange shipping, provide invoices/confirmations, communicate with you, check for potential fraud, and send updates or offers when permitted.
  • Source: Collected directly from you during checkout.
  • Personal Information collected: Name, billing/shipping address, payment details (including credit card numbers), email address, and phone number.

3. Customer Support Information

  • Purpose: To provide assistance and support.
  • Source: Collected directly from you.

Sharing Personal Information

We may share your information with service providers to help us fulfill orders, process payments, and improve services. For example:

  • Our store is powered by Shopify. Learn more about how Shopify uses your data here: Shopify Privacy Policy.
  • We may share data to comply with laws, respond to lawful requests, or protect our rights.

Behavioural Advertising

We use your Personal Information to deliver targeted advertising or marketing communications that may interest you. For example:

You can opt out of targeted advertising via:

You can also visit the Digital Advertising Alliance’s opt-out portal.

Using Personal Information

We use your data to:

  • Provide products and services
  • Process payments
  • Ship and fulfill your orders
  • Communicate with you
  • Keep you updated about new offers

Lawful Basis (GDPR)

If you are located in the European Economic Area (EEA), we process your Personal Information under the following legal bases:

  • Your consent
  • Performance of a contract with you
  • Compliance with legal obligations
  • Protection of vital interests
  • Tasks in the public interest
  • Our legitimate business interests (that do not override your rights)

Data Retention

We retain your personal data for our records unless and until you ask us to delete it.

Automated Decision-Making

We do not engage in fully automated decision-making that has a significant legal effect on customers. However, Shopify may use limited automated decision-making to prevent fraud (e.g., temporary IP or credit card blacklists).

Your Rights (GDPR & CCPA)

Depending on your location, you may have rights to:

  • Access the personal data we hold about you
  • Request correction, updates, or deletion of your data
  • Data portability (receive a copy of your information in a structured format)

If you wish to exercise these rights, please contact us at mattguardsglobal@gmail.com.

California residents may also exercise rights under the California Consumer Privacy Act (CCPA).

Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.

Cookies may include:

  • Functional cookies (site navigation, login sessions)
  • Performance cookies (analytics)
  • Advertising cookies (personalized ads)

You can control cookies through your browser settings or by visiting All About Cookies. Please note disabling cookies may affect site performance.

Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze website traffic.

Cookies may include:

  • Functional cookies (site navigation, login sessions)
  • Performance cookies (analytics)
  • Advertising cookies (personalized ads)

You can control cookies through your browser settings or by visiting All About Cookies. Please note disabling cookies may affect site performance.

Do Not Track

Currently, we do not respond to “Do Not Track” signals, as there is no industry standard for handling them.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or business operations.

Complaints

If you believe your privacy rights have been violated, you can contact us at:

mattguardsglobal@gmail.com
Sohna-Mandkola Rd, Indari, Atta, Haryana – 122103

We will investigate and respond promptly.


Last Updated: August 2025